Hidden Workers: Untapped Talent

New research from Harvard Project on Workforce Faculty Lead Joseph Fuller highlights how leaders can improve hiring practices to uncover missed talent pools, close skills gaps, and improve diversity

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, Kristen Hines

Companies are increasingly desperate for workers. As they continue to struggle to find people with the skills they need, their competitiveness and growth prospects are put at risk. At the same time, an enormous and growing group of people are unemployed or underemployed, eager to get a job or increase their working hours. However, they remain effectively “hidden” from most businesses that would benefit from hiring them by the very processes those companies use to find talent.