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  • Writer's pictureJoseph Fuller

How to Resolve America's Hidden-Worker Problem

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Most companies rely on recruiting systems that are superficially efficient but consistently ineffective at closing their chronic skills gaps. Is there a dearth of workers or are employers looking for talent in a self-limiting way?

Project on Workforce Faculty Co-Chair, Joseph Fuller, discusses in his SHMR Executive Network article how the pandemic will impact the employment of often unnoticed job applicants. He explains that employers can effectively fill needed positions by reevaluating the hiring practices of "hidden workers" and developing a specialized recruiting approach for this overlooked talent pool.

Workforce demographics, technological dynamism and changing attitudes to employment make the time ripe for companies to revisit their fundamental approach to hiring. The reward for doing so will be more inclusive hiring practices that better serve the needs of businesses, workers and society.


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