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Writer's pictureJoseph Fuller

Hidden Workers: Untapped Talent

New research from Harvard Project on Workforce Faculty Lead Joseph Fuller highlights how leaders can improve hiring practices to uncover missed talent pools, close skills gaps, and improve diversity


Isaiah Baldissera
Illustration: Isaiah Baldissera


By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, Kristen Hines


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Companies are increasingly desperate for workers. As they continue to struggle to find people with the skills they need, their competitiveness and growth prospects are put at risk. At the same time, an enormous and growing group of people are unemployed or underemployed, eager to get a job or increase their working hours. However, they remain effectively “hidden” from most businesses that would benefit from hiring them by the very processes those companies use to find talent.



Topics

  • Who are "hidden workers", and what keeps them hidden?

  • The widening training gap

  • The effectiveness of automated recruiting systems

  • Reforming the approach to talent acquisition

  • Developing a customized approach to hiring hidden workers

  • Enlisting senior leadership in the efforts to improve hiring practices


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