• Joseph Fuller

Companies Need More Workers. Why Do They Reject Millions of Résumés?


ILLUSTRATION BY STUART BRADFORD FOR THE BOSTON GLOBE
ADRIENNE GRUNWALD FOR THE WALL STREET JOURNAL

Automated-hiring systems are excluding many people from job discussions at a time when additional employees are desperately needed


Faculty Lead of the Project on Workforce, Joseph Fuller, and his recent study Hidden Workers: Untapped Talent, are featured in the Wall Street Journal. The study offers new insight into challenges of matching employers with potential employees as the economy reopens following a pandemic-led downturn.


Lead Harvard researcher Joseph Fuller cited examples of hospitals scanning résumés of registered nurses for “computer programming” when what they need is someone who can enter patient data into a computer... This reliance on automation filters big sections of the population out of the workforce and companies lose access to candidates they want to hire, he added.

Read the full article at wsj.com